- We will ship your package within 5 business days after your payment has cleared. In most cases your package will be shipped within the next business day though.
- All orders above USD $100 in total will be shipped with a courier service (usually DHL Express or Fedex, depending on your location) for FREE. Delivery takes usually 2-5 business days (5-7 days to South America and Africa).
- Orders below USD $100 will be shipped with China Post or Hong Kong post. Delivery takes usually 2-4 weeks.
- When we say we offer free shipping then we mean it. Should there be any additional local or customs fees involved then simply send us a picture of the invoice and we'll refund you the fees!
- Please verify that your order information is correct before confirming the order.
- Please pay special attention to the address and zip code.
- A correct phone number is required by couriers.
- We do ask for a surcharge in case the destination is in a remote location. Remote areas for DHL are located here, Fedex remote areas here.
- Due to high shipping fees we ask for a US$25 surcharge for orders from Brazil.
- We do not refund customs fees for Brazil orders.